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December Update… GOOD NEWS, we are re-opening in time for Christmas!

Both our Taunton and Topsham branches will be re-opening again on Wednesday 2nd December.

Please rest assured we will be doing everything possible to keep our staff and customers safe and looked after in the coming weeks leading up to the festive holidays.

Topsham branch, Tuesday to Saturday 10am to 4.30pm

Taunton branch, Tuesday to Friday 10.30am to 2.30pm / Saturday 10:00am to 4:00pm

We can’t wait to see all our customers again and would like to extend our warmest thanks for your on-going support during these challenging times.

We are still working hard behind the scenes to implement enhanced hygiene and safety measures for our staff and visiting customers in line with government guidelines. We have carefully thought about the additional steps we are taking to ensure this can happen whilst still retaining the special Allotment shopping experience. These measures may mean we take a little longer to assist you but please bear with us!

  • Rigorous and regular cleaning and disinfecting in each store on opening and also throughout the day, paying particular attention to high usage areas including doors & handles, counters and payment machines.
  • It is now a legal requirement for staff and customers to wear a face covering. We continue to sell a range of face masks both online and in our stores.
  • Providing hand sanitiser for customer use when coming into both stores. Hand sanitiser and regular hand washing throughout the working day for staff.
  • Limiting the number of customers allowed into a store at any one time to enable social distancing guidelines. Clear signage will be visible on entering as a reminder that social distancing guidelines are maintained.
  • We encourage card payments, to minimise physical contact. Our counters will have screens to further protect customers and staff when processing payments.
  • All items that have been returned via online sales or extensively handled/tried on in a store will be subjected to a 24 hour quarantine procedure, including steam treatment. Therefore we ask customers to help by limiting the use of fitting rooms to purposeful trying-on when intending to buy, to ensure we follow the recommended safety guidelines.

Please note we are still not able to accept online purchases returned to our stores, they must be returned following the instructions enclosed/in accordance with our online returns guidelines.

If you’d like to book a one to one shopping appointment or a personal styling appointment, either before or after opening hours, please email us at info@shopallotment.co.uk with a preferred date and time, as well as your contact details.

If you have seen something you like in a shop window, or would like to purchase over the phone, please contact the store directly during opening hours.

We will continue to share updates in the coming weeks here on our website and via social media, facebook @shopallotment and instagram @allotmentsomerset.

See you soon,

Team Allotment x

SHOP LIVE via Whats App

During this second lockdown we are offering a SHOP LIVE Service. We understand shopping online can not offer the same personal one to one service you receive in our stores. To help with buying items for yourself or gifts for the festive season we are bringing Allotment to you at home. Chat with us live from our Somerset shop via Whats App, where we can assist you with everything from outfit inspiration to which perfume to buy for someone special. There is no minimum spend for this service.

Get in touch via the contact form here, please include a contact telephone number, an idea of what you are looking for and a preferred date and time for the Live call and we will get in touch to confirm an appointment.

If you have any questions about your order, or if would like some help/advice about our products, please get in touch in one of the ways listed below.

Taunton

01823 410605

info@shopallotment.co.uk

Prockters Farm, West Monkton, TA2 8QN

Topsham

01392 791185

info@shopallotment.co.uk

48 Fore Street, Topsham, Exeter, EX3 0HY

Alternatively, for non-urgent queries you can fill out the form below and we will get back to you within 48 hours. Fields marked with an (*) are required.

Please ensure to check your spam box if this is the first time you have contacted us to make sure you do not miss a reply.


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